Privacy Policy

Effective Date: March 1, 2026

Who We Are

DotBrix (“we,” “us,” or “our”) operates DotBrix ONE — a complete growth system designed to generate, manage, and optimize leads for businesses.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit enquiries, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

Note: This policy applies to website interactions and enquiries. Client services, deliverables, and data handling may be governed by separate agreements.

Information We Collect

1. Information You Provide

When you submit a form or contact us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Business Type / Company Name
  • Location (City / Country)
  • Any additional information you choose to share

2. Automatic Data Collection

When you browse our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral source (search engine, social media, etc.)

This data helps us improve performance and user experience.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage.

Types of cookies we use:

  • Essential cookies (required for website functionality)
  • Analytics cookies (to understand usage patterns)
  • Preference cookies (to remember your settings)

You can manage or disable cookies through your browser settings.

How We Use Your Information

We use your information to:

  • Respond to enquiries and schedule consultations
  • Understand your business needs and recommend suitable solutions
  • Set up and manage lead generation systems (for clients)
  • Improve website performance and user experience
  • Send updates or communication (only if opted in)
  • Maintain security and prevent misuse

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Lead Handling & Communication

When you submit your details:

  • Our team may contact you via phone, WhatsApp, or email
  • Your information may be used to evaluate your requirements and propose solutions
  • For clients, data may be processed within CRM, automation, or communication tools strictly for service delivery

Third-Party Services

We use trusted third-party tools to operate and improve our services, including:

  • Analytics tools (e.g., Google Analytics)
  • CRM and automation platforms
  • Communication tools (email, WhatsApp integrations)

These providers process data according to their respective privacy policies.

Data Security

We implement appropriate technical and organizational measures to protect your information. While we follow industry best practices, no online system can guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal or operational requirements)
  • Opt-out of communications

To exercise your rights, contact: [email protected]

Data Retention

  • Enquiry data: Stored for follow-up and internal reference
  • Client data: Retained as required for service delivery
  • Analytics data: Stored as per third-party tool policies
  • Cookies: Stored based on their type and expiry duration

Global Access & Data Processing

Our services are accessible worldwide. By using this website, you acknowledge that your information may be processed and stored in India or other regions where our service providers operate.

Pricing may be displayed in your local currency using automated conversion tools. Final billing and transactions may be processed in the applicable base currency.

By continuing to use our services, you consent to this global data handling and processing.

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

For any questions regarding this Privacy Policy:

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*Your information is kept confidential and used only to discuss your growth requirements.
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